Case studies
Case Study
S/4HANA
Client: Goodbaby
SAP S/4HANA End to End Implementation
Challenges
- Customer profiles were spread across multiple channels across different languages and countries fragmented service fulfilment process
- Unable to turn unknown online Visitors into known Loyal Customers.
- Seamless integration with Marketing and Sales Application
Solution
- SAP CDC Registration as a Service
- SAP CDC Data Migration
- SAP CDC integration with Service Cloud & Marketing Cloud
- Logistics execution in SAP S/4HANA
Benefits Delivered
A unified view of the Customer enabling strong contextual identity assurance
Build More Trusted and Valued Relationships with Customers with SAP CDC by leveraging Consent and delegation platform that protects data and meets regulatory requirements
Near realtime integration with Marketing System to help provide more personalized offers