Case studies

Case Study


Client: Goodbaby

SAP S/4HANA End to End Implementation


  • Less visibility on activities of sales representatives
  • Fragmented service fulfilment process
  • Lack of 360° view of customers


  • SAP CX Sales Cloud – Retail execution for perfect store
  • SAP CX Service Cloud – Service Process Management
  • Integration Services for SAP and Non-SAP applications
  • Logistics execution in SAP S/4HANA

Benefits Delivered

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Elimination of manual effort, reduced cost of operations, and increased productivity

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Management has visibility of all processes and tasks handled by sales representatives

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360° view of customer and improved customer satisfaction