Case studies
Case Study
Client: INNOVA CAPTAB
SAP CX Sales Cloud
Challenges
- Access to critical customer Information for sales reps
- Handover from presales to sales
- Poor quality of data or No unified sales data
- Lack of visibility into sales reps activities
Solution
- SAP CX Sales Cloud
- Integration with SAP ECC
- SAP CPI
Benefits Delivered
Intuitive approval process
Dynamic approval process
360° view of customer
Improved Sales cycle
Improved Customer Experience