Case studies

Case Study

Client: Purchasing Power

SAP CDP

Challenges

  • Siloed customer data​
  • Inconsistent data collection practice​
  • Inability to manage data volumes​

Solution

  • SAP CDP – SAP Commerce Integration ​
  • SAP CPI, AWS S3​
  • Customer Profiling and building order activities​

Benefits Delivered

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Engage with customers on their terms, using any platform​

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Connect multiple customer silos into a unified customer profile​

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Provide customers with a personalized conversation​

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Protect customer data from misuse​