Case studies

Case Study

S/4HANA

Client: The Tire & Rubber Company

SAP S/4HANA End to End Implementation

Challenges

  • Lack of visibility into everyday sales activities​
  • Misalignment in the business processes across regions or business units​
  • Poor quality of data or No unified sales data​

Solution

  • SAP CX  Sales Cloud ( 7 Countries)​
  • Integration with SAP ECC​
  • Rollouts​

Benefits Delivered

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Improved customer engagement and increased sales force efficiency​

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Convenient order entry in C4C and automatic transfer to ECC​

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Management has better visibility of all the tasks handled by sales representatives​

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Improved Lead and Opportunity Management​

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360° view of customer and improved customer satisfaction​