Success Stories

SuccessFactors

Client: Global Paints Manufacturer

Improving employee performance and achieving company goals through SuccessFactors

Challenges

  • Multiple performance review cycles (monthly, half-yearly, annual).
  • Goals were defined for each category of employees.
  • View of performance goals varied based on roles (self, manager, reviewer1, reviewer2).
  • Consolidating monthly rating into yearly to disburse annual performance pay.
  • Need to transform all manual activities into system-driven process.

Solution

  • Analyzed and implemented full-fledged goal and performance modules.
  • Used a master template and created month-wise templates for goal and performance modules.
  • Created categories to group specific goals and enabled permissions for reviewers in performance form.
  • Developed a report to consolidate all the ratings.
  • Automated the entire process and eliminated manual effort.

Benefits Delivered

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Paperless office due to self-service options.

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Performance appraisal entirely managed through SuccessFactors.

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Defined goals with specific performance cycles for each category of employees (staff, sales, operations, admin).

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Standardized and simplified process to achieve  business goals.

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Reduced time and effort to gather all performance ratings.

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On-time payment of monthly performance pay.

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More accurate management of data and reports.

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Improved usability/self-service/mobility options.

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Track individual goals and progress to ensure accurate performance appraisal.